Features

Rich Messaging Channels

RCS

Verified branding, high-resolution images, buttons, carousels, read receipts

WhatsApp

Two-way communication with global reach, rich media, and trust badges.

SMS/MMS fallback

Make sure your message always lands.

Unified Inbox

All your customer conversations, across all channels, in one place. Assign to team members, set automated replies, and never miss a message.

Templates & Automation

Ready-made flows for abandoned cart, new launches, VIP early access, and more. Customise with your brand and go live in minutes.

Commerce Integrations

Native Shopify integration plus connectors for POS and CRM platforms. Trigger journeys from abandoned carts, stock updates, or booking confirmations.

Analytics & Insights

See who opened, tapped, and purchased — in real-time. Export ROI reports for campaigns or share summaries with your team.

Why it Works

  • Customers see the message instantly in their phone’s default messaging app.
  • Rich media and verified branding make offers feel authentic.
  • Calls-to-action are one tap away from checkout.

Why RCS360

RCS360 is a UK-based provider of next-generation business messaging. We believe businesses deserve better than outdated SMS or ignored emails. Our mission is simple:

To give every business the power of mobile-first, rich, interactive messaging that customers actually respond to.

Why We Exist

  • Email open rates are declining.
  • SMS is still effective, but basic and limited.
  • RCS and WhatsApp are the future — and available now.

 

We help businesses make the leap from one-way messages to real conversations.